Hospital Corporation of AmericaProject Type:
Implementation of WebTMA computerized maintenance management system throughout all Hospital Corporation of America (HCA) facilities Project Location: HCA locations are comprised of their corporate offices located in Nashville, Tennessee, and over 180 hospitals nationwide. The implementation of WebTMA at HCA extends to all HCA facilities. |
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General Scope:
HCA Engineering and Facility Management Department (EFM) selected TMA Systems for the implementation of the WebTMA solution, which would be used by all HCA Facility Managers. The primary objectives defined by HCA for this project include:
The consolidation efforts began with TMA working with HCA staff in establishing global standards throughout their operation. This consisted of facility managers from various HCA hospitals, the HCA headquarters implementation team, and TMA professional services staff getting together through a series of meetings to review existing policies and procedures and data elements. Once standards were in place, TMA was tasked with creating data templates that would allow the importation of HCA data, currently residing at a local level, into a centralized database. TMA and HCA agreed that a phased approach towards implementation would be utilized to schedule and initialize HCA hospitals onto the system.
Training of HCA personnel was crucial in allowing maximum utilization of the TMA system. During this Project phase, TMA staff trained HCA staff in a manner that improved facility management.
HCA had a wide scope of knowledgeable personnel, ranging from novice computer users to dedicated database administrators. TMA tailored the training tracks to address the appropriate needs of each group. TMA developed a series of training services, including customized tutorials, which allowed HCA to implement the TMA solution in an efficient and effective manner, allowing for the fastest return-on-investment.
The implementation of TMA fulfilled the primary objectives set forth by HCA, resulting in the consolidation of location reports performed by headquarters personnel, enabling field management to more effectively manage their facilities maintenance operations, and establishing standards to accurately forecast inventory and labor requirements at a location-by-location level. TMA software has allowed HCA to consolidate information from various locations, yet still permit each hospital to act independently of each other. The ability to generate trend analysis reports is now possible for multiple locations and headquarters.
Role:
TMA is the prime contractor and has provided all services associated with the implementation of WebTMA at HCA.
- Project Management
- Importing Services
- System Configuration
- Data Standardization
- Policies and Procedures
- Reporting/Data Analyst Services
- Training Services
HCA Engineering and Facility Management Department (EFM) selected TMA Systems for the implementation of the WebTMA solution, which would be used by all HCA Facility Managers. The primary objectives defined by HCA for this project include:
- Reduce costs by providing consistency throughout all HCA Facilities through a reduction in variations of system operations
- Manage facility maintenance service requests
- Minimize maintenance costs by managing preventive maintenance procedures
- Meet Joint Commission and Regulatory Compliance standards
- Improve management of Assets
- resource productivity through the utilization of system tools, including mobile capabilities, key performance indicators, and configurable work bench
The consolidation efforts began with TMA working with HCA staff in establishing global standards throughout their operation. This consisted of facility managers from various HCA hospitals, the HCA headquarters implementation team, and TMA professional services staff getting together through a series of meetings to review existing policies and procedures and data elements. Once standards were in place, TMA was tasked with creating data templates that would allow the importation of HCA data, currently residing at a local level, into a centralized database. TMA and HCA agreed that a phased approach towards implementation would be utilized to schedule and initialize HCA hospitals onto the system.
Training of HCA personnel was crucial in allowing maximum utilization of the TMA system. During this Project phase, TMA staff trained HCA staff in a manner that improved facility management.
HCA had a wide scope of knowledgeable personnel, ranging from novice computer users to dedicated database administrators. TMA tailored the training tracks to address the appropriate needs of each group. TMA developed a series of training services, including customized tutorials, which allowed HCA to implement the TMA solution in an efficient and effective manner, allowing for the fastest return-on-investment.
The implementation of TMA fulfilled the primary objectives set forth by HCA, resulting in the consolidation of location reports performed by headquarters personnel, enabling field management to more effectively manage their facilities maintenance operations, and establishing standards to accurately forecast inventory and labor requirements at a location-by-location level. TMA software has allowed HCA to consolidate information from various locations, yet still permit each hospital to act independently of each other. The ability to generate trend analysis reports is now possible for multiple locations and headquarters.
Role:
TMA is the prime contractor and has provided all services associated with the implementation of WebTMA at HCA.