GUIDING YOUR IMPLEMENTATION FROM START TO GO-LIVE

Measuring the success of any software solution is directly related to achieving a successful implementation. To satisfy your expectations, an implementation that is well thought out, well planned, and meticulously executed is imperative. At Solution Centric, we apply the expertise and experience that we have gained over the past 9 years as we develop a strategy that identifies areas of responsibility and appropriate timelines related to gathering data, entering that data, and determining the optimum time to complete basic training.

The initial step in any implementation is assigning your organization an Implementation Specialist who will work with you and your implementation team in introducing you to TMA's iPortal. This tool is the central point for gaining knowledge and accumulating the data necessary for a focused and rapid implementation.
Next, a Solution Centric Consultant will conduct a thorough analysis of your environment and organizational structure. This will ensure that you receive a solution that not only improves work-flow processes, but also provides your organization with timely and relevant information — information that will help you manage your physical assets and maintenance operations in the most efficient and effective manner possible.

This defined approach to implementation and training, along with frequent and open communication, will ensure that Solution Centric will implement your software solution in a quick and effective manner – maximizing your return-on-investment with the least amount of disruption to your organization.
IMPLEMENTATION SERVICES

Basic Implementation

The Solution Centric Consultant will work with your implementation team to assure they have a clear understanding of the system and that appropriate decisions and strategies are developed. This allows for the system to be set up in the most efficient and effective manner possible for your organization.

Before beginning this process, the implementation team will review all relevant information necessary for achieving a basic understanding of the system. The objective is to make certain that, by the end of the session, your organization is well on its way to getting system set up and operational.

Administrator Planning (Implementation Strategies)

This advanced offering provides the newly appointed system administrator or project manager with a clear understanding of the system and its functions. More importantly, it provides your team leader with a clear understanding of the processes involved in identifying, selecting, and managing an implementation team to assist in a smooth transition and conversion to the system.

This training is recommended for the one or two individuals who will be the system administrators or implementation project managers for your organization. The training session can be provided remotely or at your site.
TRAINING SERVICES

Solution Centric offers a wide range of courses that provide you with the knowledge and training necessary to fully utilize your software solution. Solution Centric Consultants and Trainers understand how the system has been implemented for your organization. This information allows them to customize the training to your specific needs based on your personnel’s level of knowledge.

Training can cover system core solutions and/or the modules/interfaces necessary to make our solution system the most effective solution available for your organization. These courses are offered remotely or at your site.

Basic Training

Basic Training is conducted remotely or at your site after the essential data for basic operations has been entered into the system. The trainer will effectively prepare your personnel on how to enter data, follow the process flow, and other modules determined in consultation with your organization. Some topics are considered foundation and are not optional; however, others may be covered to a greater or lesser extent depending on your organization’s needs or desires.

Advanced Training

Advanced Training may be conducted remotely or at your site. Solution Centric Trainers will follow customized curriculum determined during consultation with your organization. Selections of the training modules will be based on the features and functionality you desire most.