Request Management
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IMPROVE YOUR ORGANIZATION'S QUALITY OF SERVICE AND RESPONSE TIME
Solution Centric offers a variety of request management solutions that will allow your organization to enhance the submittal, tracking and disbursement of work requests, as well as improve your customer communications and response times. WebTMA's intuitive self-service portals provide greater control and visibility, and a substantial increase in efficiency. Additionally, organizations may establish business rules for approval and automatic request to work order conversion and assignment. The modules that help users submit and process requests include:
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